REFUND AND REPLACEMENT

You can replace your unused or unmodified product purchased from our internet site with your receipt within 14 (fourteen) business days from the date of delivery. Underwear, accessories and tuxedo   group products can not be replaced due to the nature of the products.

Replacement should be done with original packaging. The replacement of the product will not be carried out if it is determined that a usage exceeding the usual usage by the Recipient has been performed on the product. In this case, the Buyer does not have the right of withdrawal.

If you have been entitled for a promotion during the purchase, you need to deliver the actual product, the promotional product, the original receipt of the product and the cargo delivery certificate copy to our company. If the promotional item is not returned, dsdamat.com will consider this as a normal sale and the customer will be invoiced and the corresponding amount will be charged. Promotion products can not be replaced. Your replacement will be initiated if the product arriving at our premises meets the specified conditions.

You need to send the following addresses by UPS cargo by filling in the return/replacement section on the receipt of the product (by writing the product code, color and size information you want change to).

Shipping contract code: 1F709F 

Ziya Gökalp Mahallesi Atatürk Bulvarı No: 106/E Başakşehir-İstanbul

Recipients Name: Orkatek Teknoloji

When we receive your product that is to be replaced, we will initiate the replacement if it is deemed appropriate by our expert team. 

Our seasonal products purchased from our online sales site can be replaced in our stores (with seasonal products). However, the replacement of products purchased from our stores can not be performed on our online sales site.

For Outlet products purchased from our online sales site; these products can only be replaced via our online sales website.

 

Return

You can return your unused or unmodified product purchased from our internet site with your receipt within 14 (fourteen) business days from the date of delivery. Underwear, accessories and tuxedo   group products can not be returned due to the nature of the products. Outlet products can not be returned. Points up to the amount of the refund transaction can be loaded on your account. Upon your request, we will send you a gift card to be used in our stores.

Returns should be done with original packaging. The Recipient has no right of withdrawal if it is determined that a usage exceeding the usual usage by the Recipient has been performed on the product.In this case, the product will not be returned and the price will not be refunded.

If a promotion is won during the purchase, you need to deliver the promotional product, the actual promotional product, original invoice of the product and the cargo delivery certificate copy to our company. If the promotional item is not returned, dsdamat.com will consider this as a normal sale and the customer will be invoiced and the corresponding amount will be charged. If the original invoice is not sent, VAT and other legal responsibilities are not returned. Your return will be initiated if the product arriving at our premises meets the specified conditions.

If the buy 3 pay 2   campaign is used, it is obligatory to return the three campaign items, and if at least one of the three campaign items is not returned, the sales price of the non-returned items or products will be deducted from the total shopping amount.

You are required to send the item together with the receipt to the following address via UPS.

Shipping deal code: 1F709F 

 

Ziya Gökalp Mahallesi Atatürk Bulvarı No: 106/E Başakşehir-İstanbul

Recipients Name: Orkatek Teknoloji

When we receive your product that is to be returner, we will initiate the replacement if it is deemed appropriate by our expert team. Your credit card will be refunded the amount of the product within 10 working days (upon receipt of the product), which is the legal time period for the product to be returned. 

Prepared by  T-Soft E-Commerce.