You can return your unused or unmodified product purchased from our internet site with your receipt within 14 (fourteen) business days from the date of delivery. Underwear, accessories and tuxedo group products can not be replaced due to the nature of the products.
Return should be done with original packaging. The return of the product will not be carried out if it is determined that a usage exceeding the usual usage by the Recipient has been performed on the product. In this case, the Buyer does not have the right of withdrawal.
If you have been entitled for a promotion during the purchase, you need to deliver the actual product, the promotional product, the original receipt of the product and the cargo delivery certificate copy to our company. If the promotional item is not returned, dsdamat.com will consider this as a normal sale and the customer will be invoiced and the corresponding amount will be charged. Promotion products can not be replaced. Your return will be initiated if the product arriving at our premises meets the specified conditions.
Before sending the product subject to Return, please fill in the "Return Form" on our online sales site , you must submit the product and the receipt to the following address with MNG Cargo.
In the case of product returns, the shipping fee belongs to the customer.
You need to send the following addresses by MNG cargo by filling in the return section on the receipt of the product.
Shipping contract code: 322060190
Ziya Gökalp Mahallesi Atatürk Bulvarı No: 106/E Başakşehir-İstanbul
Recipients Name: Orkatek Teknoloji
We have only refund option, not any change is possible.
When we receive your product that is to be returner, we will initiate the replacement if it is deemed appropriate by our expert team. Your credit card will be refunded the amount of the product within 10 working days (upon receipt of the product), which is the legal time period for the product to be returned.